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Shipping Policy

Return & Exchange Policy

Return & Exchange Policy

Shipping Policy

At the moment Tankateo is not offering to ship original artworks and paper prints as a compulsory option in the Check Out Page but is open to discuss any particular case. Shipping could add a considerable cost the buyers need to be aware of.

 

 

PAPER PRINTS

A5 and A4 prints will be shipped flat (unframed) to minimise unnecessary bending and include a thick cardboard backing to ensure a safe journey. A3 prints are rolled and shipped carefully in an art tube 

 

INTERNATIONAL ORDERS may incur import taxes, duties and charges. Tankateo does not add these to the cost of your order. They are government fees applied by customs on arrival. To find out about these costs please check with your country of residence.

 

 

Tankateo does not have a return policy or exchange policy and cannot offer refunds for change of mind. If you are interested in purchasing a paper or canvas print but are hesitant to do so without seeing them in the flesh just know that we are happy to organise a viewing beforehand.

 

As a human being and customer herself, Tankateo is happy to open dialogue if you are not satisfied with your purchase.

 

 

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